Jul 14, 2017 | Communication
“Well done is better than well said.” ~ Benjamin Franklin Do you remember when someone disappointed you? They probably did not follow through with their actions. They said one thing and did another. I remember it like yesterday. My neighbor promised to...
Jun 22, 2017 | Communication
From the moment I met him, I knew I wanted Scott for a friend. Over the next 20 years I intentionally communicated with him and we built our friendship to the point where I’m almost certain we share a brain. I have no doubt that he and I are lifelong friends. A...
May 19, 2017 | Communication
Have you ever heard someone close to you say, “I’m fine,” looked deeply into their eyes, and known that was a blatant lie? When we truly listen, we get to see the real pain in our loved one’s lives. When we see it clearly, we can do something about it. When we really...
May 11, 2017 | Communication
We’ve all had a similar experience. You walk through the grocery store, grab a few items, and head to the checkout. The cashier asks blandly how you are. You say “I’m good, thanks, how are you?” and the answer is, “fine,” but you know that’s a lie. Their facial...